Help Center

Frequently Asked Questions

Shipping

How long does shipping take?
Most orders are processed within 1-3 business days. Delivery typically takes 5-10 business days depending on your location.

Do you offer free shipping?
We offer free shipping on qualifying orders. Check our shipping policy for details.

Returns

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original condition. Please visit our Return Policy page for full details.

How do I start a return?
Contact us through our Contact Us page and our team will guide you through the process.

Orders

How do I track my order?
Once your order ships, you'll receive a tracking number via email. Use it to track your package directly on the carrier's website.

Can I cancel or modify my order?
Please contact us as soon as possible if you need to cancel or modify your order. We'll do our best to accommodate changes before the order ships.

Products

Are your products authentic luxury items?
Yes, all our products are carefully curated to meet our luxury home decor standards.

Still have questions?
Reach out to us via our Contact Us page — we're happy to help!